Hi, how can we help?

Support Center

Supported Operating Systems

Get Started

What is channel?

Supported Operating Systems

Personal

How to start a session

How to add or remove devices

How to use unattended access

How to download and install Avica Remote

How to remotely access mobile devices?

Portable App

How to download and deploy MSI file

Business

Quick start guide

How to create and activate an Avica Business account ?

How to download and install Avica Business program?

How to bind your remote devices？

How to invite your company's users to Avcia Buiness?

How to group Avica Business remote devices？

Firewall settings

Avica Business-User management

Avica Business-Role & Permission

How to change User Role?

How to turn off “Power saving mode” in Android Host?

How do you set “Background permission setting” in Android Host?

How do you configure unattended access settings in macOS Host?

How to enable controlled settings in Android?

How to start a temporary SOS remote connection?

Explore Features

4:4:4 Color

File Transfer

Privacy Mode

Screen Recording

Wake-On-LAN

Gamepad

Screen Resolution

Virtual Screen

Multi-to-Multi Monitor

Chat

Multi-Touch mode

Game Keyboard

Video Wall

Account and Billing

How to create and activate an Avica account

Which payment method do you accept?

How to get an invoice?

How can I apply for a refund?

How to use Avica redeem code?

Troubleshooting

How to fix app quits unexpectedly on macOS 10.15?

Why the file size is only 0 kb when transferring files in a session?

The remote screen is too small to see in a session

Supported Operating Systems

Update time: 2024-10-17 22:15:42

System	Version
Windows	win7(64-bit), win8,win10,win11,
macOS	10.12 Sierra & newer
Android	5 & newer
iOS	iOS 11.0 and newer,iPadOS 13.0 and newer

Need more help? Please contact support@avica.com.