Simon Brown • Nov 1, 2023When it comes to remote connectivity solutions, AnyDesk has solidified its position as a reliable and efficient tool for smooth remote access. However, encountering the frustrating issue of “AnyDesk not Connected to Server” can minimize productivity and disrupt crucial workflows. Acknowledging the need for a comprehensive troubleshooting guide, below we will provide a list of effective solutions.
With the main focus on providing practical solutions, we have combined 9 practical ways in this article that aim to empower users. It provides the necessary insights to swiftly resolve AnyDesk not connecting issues and resume uninterrupted workflow.
The error message AnyDesk not connected can manifest due to various factors, both internal and external to the app. Understanding the underlying causes is paramount in effectively troubleshooting and resolving the issue. Below are the common reasons behind the disruption of AnyDesk's server connectivity:
If you face issues when using AnyDesk, exploring alternative options for remote desktop software can provide you with a fresh experience. In the Tips section of this article, you can discover a great and free alternative to AnyDesk that offers a remote desktop solution.
If you're encountering problems with AnyDesk connecting to AnyDesk network, there's no cause for concern. Several effective solutions are available to swiftly address these issues within minutes. Given below are 9 fixes to resolve AnyDesk not connecting to the server issue:
A stable and reliable internet connection is paramount for the successful functioning of AnyDesk. Verify the stability of your internet connection by conducting a speed test or monitoring for any fluctuations in the connection. This will help identify potential issues related to bandwidth or network instability. Power off your modem or router for a few minutes, then power it back on.
This can resolve minor connectivity issues and help establish a more stable connection to the AnyDesk server. If you're using a Wi-Fi connection, consider switching to a wired Ethernet connection to minimize any potential interference, thereby ensuring a more stable and reliable connection.
Before delving into complex troubleshooting steps, it is essential to confirm the operational status of the AnyDesk server. Access the official AnyDesk website to check the current operational status of the server. Look for any reported incidents or maintenance activities that might be affecting the server's connectivity. If the AnyDesk server is down, patiently wait for it to become active again.
In case the server is functional and there are no issues at the server's end, you should go for further solutions. By proactively staying informed about the operational status of the AnyDesk server, you can efficiently narrow down the root cause of the connectivity issue.
Running an outdated version of AnyDesk can lead to compatibility issues and hindered server connectivity. To ensure a smooth connection, it's crucial to regularly confirm that you have the latest version installed. You have the option to activate automatic updates in AnyDesk, guaranteeing that your AnyDesk application remains updated.
Regularly updating the AnyDesk software ensures optimal performance and compatibility with the server. Follow these steps to enable automatic updates in AnyDesk:
Step 1: To get started, open the AnyDesk app and click the “Three Horizontal Lines” in the top right corner to access the main menu. Afterward, select "Settings" and then go to the "Access" tab found within the "Security" section on the left-hand toolbar.
Step 2: Once in the "Access" tab, click on "Unlock" to authorize the necessary permissions for adjusting the settings. Afterward, scroll down to the "Automatic Update" section and confirm that "Enabled - Main Channel (Recommended)" is the selected option. It will keep the AnyDesk app on your computer updated.
Firewall restrictions can often impede AnyDesk's ability to connect to the server. This results in the AnyDesk is not connected to the server error. To enable a smooth connection, follow these steps to allow AnyDesk through your firewall:
Step 1: Access Windows Settings using the "Win + I" key combination and search for “Windows Defender Firewall” in the search bar. When open, click the “Allow an app or feature through Windows Defender Firewall” option from the left side.
Step 2: Click "Allow an app or feature through Windows Defender Firewall" from the left side and ensure AnyDesk is included in the app list. If it is not, tap “Allow Another App” and choose AnyDesk to be allowed.
File permission issues can potentially hinder AnyDesk's ability to connect to the server. Check whether AnyDesk has the necessary permissions to access files and directories on your device. Ensure that AnyDesk is not restricted from accessing essential system files that are necessary for establishing a connection to the server. To ensure that file permissions are not causing connectivity problems, follow these steps:
Step 1: After opening the AnyDesk app, click the “Three Horizontal Lines” in the top right corner and select “Settings.” Here, move to the “Permissions” tab, located in the "Security" section of the left sidebar.
Step 2: From the top of the settings screen, tap "Unlock" and provide the required permissions. Now, check and ensure that all the required permissions for the AnyDesk app are enabled or selected.
VPN (Virtual Private Network) or proxy connections can sometimes interfere with AnyDesk's ability to establish a secure connection with the server. Temporarily turn off any active VPN services on your device. Disconnect from the VPN network to establish a direct connection without any intermediary network configurations.
If you are using proxy settings, disable them temporarily to establish a direct connection between AnyDesk and the server. This ensures that there are no additional network layers that might be causing connectivity issues. By temporarily disabling VPN or proxy connections, users can identify whether these intermediary network configurations are the root cause behind the AnyDesk cannot connect issue.
Disabling the IPv6 (Internet Protocol version 6) connection can sometimes resolve compatibility issues and facilitate a smoother connection for AnyDesk. By temporarily turning off the IPv6 protocol, users can troubleshoot connectivity issues related to network configurations. It helps ensure a smoother connection experience to resolve AnyDesk connection problems. Follow these steps to turn off IPv6:
Step 1: Use the Windows Search bar to look for "Control Panel," and once it appears, launch it. Now, click “Network and Internet” and follow it by tapping “Network and Sharing Center” on the following screen.
Step 2: From the left side of the screen, click "Change Adapter Settings" and go on to right-click on your internet option. Now, tap “Properties” and uncheck the box labeled "Internet Protocol Version 6 (TCP/IPv6)" in the "Networking" tab. Afterward, click “OK” to confirm the changes you have made.
A simple yet effective troubleshooting step is to restart both your device and router to resolve any temporary glitches or connectivity issues. Close the AnyDesk application and any other active applications that might be utilizing network resources. Power off your device completely and give it a few minutes to ensure all processes have stopped.
Disconnect your router from the power source and wait for a few minutes to ensure the router has completely powered down. Then, reconnect the router to the power source and wait for it to finish its restart procedure. Afterward, power on your device and allow it to boot up. After both the device and router have restarted, relaunch the AnyDesk application and attempt to reconnect to the server.
If AnyDesk connection problems continue to hinder your workflow, consider utilizing Avica Remote Desktop as a reliable alternative. Avica stands out as a secure, user-friendly, and high-performance remote connectivity solution. It offers a smooth experience for both individual users and businesses. Furthermore, Avica prioritizes data security and confidentiality, implementing robust encryption protocols to safeguard sensitive information during remote access sessions.
With end-to-end AES-256 encryption and comprehensive security measures, Avica ensures a secure and protected remote connectivity environment. It uses a patented streaming protocol to ensure a stable connection even in a weak network, focusing on achieving low latency. You can transfer files effortlessly by utilizing the drag-and-drop feature when using Avica. Moreover, the voice sync feature supports the transmission of sound from the client device to the host device.
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Avica makes it a breeze to remotely control a device such as a computer or a smartphone. Here is how you can connect two devices remotely using Avica:
To initiate the process, download and configure Avica on your computer and the remote device. Open the application and log in using your Avica account on both devices. Upon successful login, you can find the “Avica ID” of the remote device on Avica’s main interface under the section “This Device.” Then find the "Remote Session" option on your computer and input the designated "Avica ID" of the remote device.
After entering the “Avica ID,” you will need to click “Connect” and provide the password of the remote device. It will establish a remote connection between your computer and the targeted device.
In conclusion, the persistent challenges associated with the "AnyDesk not connected to server" issue can significantly disrupt workflow efficiency and hamper remote collaboration efforts. While troubleshooting solutions can offer temporary relief, exploring a reliable alternative becomes crucial. The reason is to ensure a smooth and uninterrupted remote access experience.
Avica emerges as the optimal solution, providing a comprehensive package of safety, user-friendliness, and high performance. With its emphasis on data security, intuitive interface, and smooth connectivity, Avica not only addresses the limitations experienced with AnyDesk but also elevates the remote access experience.
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